Friday, April 06, 2012

Behavioral Event Interview (BEI) Technique

BEI is now widely used as an interview tools to predict the behavior of the candidate to perform certain function effectively and efficiently. The answer or reply to any of the BEI interview questions should be based on STAR or Situation or Task, Action and Result. However, it's not easy to 'dig' the experience of each candidate if he or she could not focus to one particular example of his or her past experience. There's tendency for any candidates to share his or her wide and general experience if the interviewer could not 'control' the candidate. Candidates must understand that what are expected from them is to share their very specific experiences that had happened earlier in their life. They need to be focus to that one particular event and share their experiences based on the specific event or situation only. They have to share and 'walk through' their specific experiences with every details that had happened with the interviewer and finally to inform the results. In order to assist the interview panel as well as the candidates, the panel should lead or assist the candidate to focus on one particular event or situation that he or she had experienced earlier by stating the person who were involved, where it occurred, when and what was his or her role in that particular event or situation. Statement such as 'generally', 'usually', 'normally', 'I like to...', should not be mentioned at all during the experience sharing session. In addition, futuristic statement such as 'I hope', 'I'd like to..' should also be avoided. Opinion statement such as 'I think...', 'I guess', 'I am sure that...'and 'I know very well that...' should not be discussed during the interview. Since the interview is about the candidate who attended the interview, word to reflect many such as 'we', 'us' or everyone' should also be clarified further. It should be about him or her and all statement must be reflected to what he did before, unless it's about teamwork or others.

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